With Auto-Refund ON, the app will automatically issue a refund to your customer's original payment method in Shopify, after the processing event.
With Auto-Refund OFF, you can process returns in the Loop Admin but the app will not issue a refund. In this scenario, you will need to issue refunds manually through Shopify or a third-party system.
To adjust the Auto-Refund setting, please contact our support team.
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