Policies and Settings

Joe Vancena avatar Corbett Morgan avatar Brandon Schmidt avatar
10 articles in this collection
Written by Joe Vancena, Corbett Morgan, and Brandon Schmidt

How do I process Gift Returns?

Using Loop to allow exchanges and store credit on gift orders.
Joe Vancena avatar
Written by Joe Vancena
Updated over a week ago

How do I automatically issue Gift Cards?

Information on automated gift cards, Shopify gift card products, and related settings in Loop.
Joe Vancena avatar
Written by Joe Vancena
Updated over a week ago

How is my return address used by Loop?

Information on how and when your return address is used within the app.
Corbett Morgan avatar
Written by Corbett Morgan
Updated over a week ago

How do I use Final Sale and Exchange Only tags?

Information on using Shopify tags to prevent returns or refunds.
Brandon Schmidt avatar
Written by Brandon Schmidt
Updated over a week ago

How do I use the Order Prefix setting?

Information and best practices on the prefix used when an exchange order is placed in Shopify.
Corbett Morgan avatar
Written by Corbett Morgan
Updated over a week ago

How do I set custom return windows?

Tips for setting your refund, exchange, and gift card windows.
Brandon Schmidt avatar
Written by Brandon Schmidt
Updated over a week ago

How does Loop interact with product inventory?

Information on restocking inventory and the minimum inventory threshold.
Corbett Morgan avatar
Written by Corbett Morgan
Updated over a week ago

How do I use the Handling Fee?

Information on using the Handling Fee to share shipping costs with your customer.
Joe Vancena avatar
Written by Joe Vancena
Updated over a week ago

How do I use the Blacklist feature?

Information on restricting app access by blacklisting a Product ID, Variant ID, customer email address, or order number.
Brandon Schmidt avatar
Written by Brandon Schmidt
Updated over a week ago

How do I use the Whitelist feature?

Information on allowing app access by whitelisting a customer email address or order number.
Joe Vancena avatar
Written by Joe Vancena
Updated over a week ago