Policies and Settings

9 articles in this collection
Written by Joe Vancena, Corbett Morgan, and Brandon Schmidt

How do I automatically issue Gift Cards?

Information on automated gift cards, Shopify gift card products, and related settings in Loop.
Written by Joe Vancena
Updated over a week ago

How is my return address used by Loop?

Information on how and when your return address is used within the app.
Written by Corbett Morgan
Updated over a week ago

How do I use Final Sale and Exchange Only tags?

Information on using Shopify tags to prevent returns or refunds.
Written by Brandon Schmidt
Updated over a week ago

How do I use the Order Prefix setting?

Information and best practices on the prefix used when an exchange order is placed in Shopify.
Written by Corbett Morgan
Updated over a week ago

How do I set custom return windows?

Tips for setting your refund, exchange, and gift card windows.
Written by Brandon Schmidt
Updated over a week ago

How does Loop interact with product inventory?

Information on restocking inventory and the minimum inventory threshold.
Written by Corbett Morgan
Updated over a week ago

How do I use the Handling Fee?

Information on using the Handling Fee to share shipping costs with your customer.
Written by Joe Vancena
Updated over a week ago

How do I use the Blacklist feature?

Information on restricting app access by blacklisting a Product ID, Variant ID, customer email address, or order number.
Written by Brandon Schmidt
Updated over a week ago

How do I use the Whitelist feature?

Information on allowing app access by whitelisting a customer email address or order number.
Written by Joe Vancena
Updated over a week ago