Emails during the returns process use your brand's contact information. The email sender name and reply-to address can be changed at any time under Customizations in your admin panel.

For more information on the emails sent by Loop, read the help article on email communications.

If you have any questions on the answer above, send us a chat using the icon in the lower right-hand corner. Or if you’d prefer to send an email, contact us at support@loopreturns.com

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