EasyPost Negotiated Rates
OVERVIEW
FedEx Negotiated Rates
Existing FedEx Customers
If you are an existing FedEx customer and want to take advantage of the Loop-specific negotiated rates, follow these simple steps:
- Reach out to your Merchant Success Manager or support@loopreturns.com for a link to FedEx's Advantage Program.
- Sign up using the provided link.
- Your registration will then be reviewed by the FedEx onboarding team. FedEx will ensure that all required information has been provided and they will review current discounts (if any) to determine if it is beneficial for you to join the Advantage Program.
- After your registration is approved, the discounted rates will be directly applied to your FedEx account and FedEx will send you a welcome email.
- When you receive notice from FedEx that you have been approved for the Advantage Program, please reach out to your Merchant Success Manager or support@loopreturns.com to enable your Loop admin to access these rates
Prospective FedEx Customers
If you are not yet a FedEx customer but are interested in taking advantage of the Loop-specific negotiated rates with FedEx, please reach out to your Onboarding Specialist or support@loopreturns.com for more information on applying for FedEx's Advantage Program.
Once you have completed your application for FedEx's Advantage Program, a FedEx representative will contact you to set up an account over the phone. After the account number is set up, the FedEx representative will complete the process of onboarding your account to the Advantage Program as outlined above.
When you receive your FedEx account credentials and confirmation of enrollment into the Advantage Program, you will navigate to your EasyPost account to add the carrier following these steps:
- Within your EasyPost account, select your email address in the upper left-hand corner
- Select Carrier Accounts and then Add Carrier
- Select FedEx, enter your account credentials, and select Create
- Next, navigate to your Loop admin to confirm FedEx is available as a carrier
- Head to Settings > Shipping > Manage Integration > FedEx and turn on the toggle
- Notify your Onboarding Specialist or support@loopreturns.com that you have been approved for the FedEx Advantage Program so your Loop admin can be enabled to access these rates
USPS Negotiated Rates
Note: These rates apply to Priority Mail service type only.
Existing USPS Customers
If you are an existing USPS customer and want to take advantage of the Loop-specific negotiated rates, no additional action is needed on your behalf! EasyPost will automatically apply Loop's discounted rates to your USPS account for immediate use.
Prospective USPS Customers
If you are not yet using USPS through EasyPost but are interested in taking advantage of the Loop-specific negotiated rates with USPS, simply create an EasyPost account to access the discounted rates following these steps:
- Sign up for an EasyPost account using this Loop-specific link
- Within your newly created EasyPost account, you will automatically have the Loop-specific USPS carrier connected with access the negotiated rates
- Next, navigate to your Loop admin to confirm USPS is available as a carrier
- Head to Settings > Shipping > Manage Integration > USPS and turn on the toggle
FAQ
Can the FedEx Advantage Program rates be used for international returns? No, these rates are only for US returns.
Does FedEx QR code functionality work with these rates? Yes, be sure to contact your Onboarding Specialist or support@loopreturns.com if you need to enable FedEx QR code functionality for your account.
Do I need a certain shipping volume to take advantage of these rates? No.
I have a large volume of returns--at what volume would I get better rates from FedEx directly compared to using the Loop-specific negotiated rates? FedEx determines rates based on volume, weight, zones, and service types. There is no one specific number where volume alone would determine if you will get better rates directly through FedEx vs using Loop's rates, but please note that if you have higher volume, you may be eligible for individual rates from FedEx.
If I already have an account with FedEx, do I need to go through the sign up process again? Yes, you will still need to apply for the FedEx Advantage Program as outlined above and FedEx will review your account to determine if it is beneficial for these rates to be applied to your account. No changes will need to be made in EasyPost since this will not change your existing FedEx account number.
How long does it take to activate these rates? Once you've applied for the Advantage Program, FedEx will review your registration and determine if these rates are beneficial for your account within 7 business days. Once the negotiated rates are applied to your FedEx account, you will need to notify your Onboarding Specialist or support@loopreturns.com to enable the rates for your Loop admin, which will be completed within 2-3 business days.
How does EasyPost's rate shopping work if I use these negotiated rates? If you are using FedEx along with other carriers in EasyPost, EasyPost will still rate shop for your across all of your enabled carriers. Please note that if you have pre-negotiated rates with FedEx, rate shopping may not be available depending on how it is set up and which service types are selected.
Do these rates include surcharges for fuel, residential charges, etc.? No, all rates exclude surcharges.
When do I get charged for labels? USPS = bill on generation; FedEx = bill-on-scan
Do dimensions impact these rates? If the dimensional weight exceeds the actual weight, charges may be assessed based on the dimensional weight.