Loop Plans

OVERVIEW

Loop offers a pricing structure built to accommodate changes in your transaction volume, allowing you to pay less per return on a monthly or annual billing cycle. Loop supports three core feature tiers: Starter, Essential, and Advanced. Loop also supports three legacy plans: Basic, Pro, and Plus.

This guide will address frequently asked questions related to Loop plans. Please contact support@loopreturns.com if you have additional questions.

FAQ

Which features are included in each Loop Plan?

If you’d like a personal demo of the features included in each Loop plan, sign up here.

When can I change my plan?

A Loop Account Manager will reach out at the end of your agreement period to discuss modifying your plan, but you can upgrade your plan to add new features or increased volume at any time. To learn more, reach out to support@loopreturns.com. 

Will my new plan affect billing?

The new plan will not interrupt billing – it will simply appear as a separate line item in your bill and you will pay a prorated amount.

Can I pause my Loop plan?

Reach out to support@loopreturns.com if you need to pause your plan. Keep in mind that doing so will remove your access to Loop admin and freeze the customer portal. We recommend removing the portal link from your site a few days ahead of the shut-off date.

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