This guide will address frequently asked questions related to Loop plans. Please contact email@example.com if you have additional questions.
Which features are included in each Loop Plan?
If you’d like a personal demo of the features included in each Loop plan, sign up here.
When can I change my plan?
A Loop Account Manager will reach out at the end of your agreement period to discuss modifying your plan, but you can upgrade your plan to add new features or increased volume at any time. To learn more, reach out to firstname.lastname@example.org.
Will my new plan affect billing?
The new plan will not interrupt billing – it will simply appear as a separate line item in your bill and you will pay a prorated amount.
Can I pause my Loop plan?
Reach out to email@example.com if you need to pause your plan. Keep in mind that doing so will remove your access to Loop admin and freeze the customer portal. We recommend removing the portal link from your site a few days ahead of the shut-off date.