Quiet Logistics Integration

Overview

Loop offers an integration with Quiet Logistics software that provides our merchants a more seamless return approval experience. This saves your CX team time in their day processing returns and provides your customer with a faster return experience. 

The Quiet Integration leverages Quiet’s existing Product Statuses to process and flag returns in Loop automatically.

Interested in integrating Loop and Quiet? Contact us today.

FAQ 

How long will it take to set up this integration?

The Quiet + Loop integration typically takes 2-3 business days to complete.

Will I need a developer involved to complete this integration?

Not at all! Loop & Quiet’s IT specialists will take care of this integration for you.

How should I test the integration?

Loop and Quiet will test the integration on your behalf, however, you can test this using the following process:

  1. Create a test return request in Loop
  2. Review that the RMA was created in Quiet
  3. Process the Shipment Order in Quiet
  4. If the integration is successful, the Loop Processing Event will match the status provided by Quiet

Feel free to reach out to support@loopreturns.com if you have any additional questions.