This article covers the integration between Loop and Boost, which redefines the e-commerce retention playbook and drives customer retention. You choose whether you want to offer your customers paid or free Boost and can customize the benefits based on your goals.

• $ Boost offer → Discount code for next purchase

• Free shipping

• Plus a suite of custom benefits that can be created with customer tags

1. Boost is presented as an option at checkout or cart

2. Customer opts-in & receives free shipping

3. Customer offer via email & on wallet on website

1. Boost automatically added to cart since it is Free

2. Customer still has option to remove even though it’s Free

3. Customer offer via email & on wallet on website

1. Install Shopify App

2. Configure Boost/Loot Box in Admin

3. Integrate with Klaviyo + Build Out Post-Purchase Flows

   1. 💡Find our Detailed Klaviyo Integration Guide here!

To find a discount, go to the Customers tab, then search by customer email address

If discounts or orders are refunded, the discount breaks and should delete on its own. If it doesn’t delete, you can search the customer's email address and delete it manually.

Please contact support@loopreturns.com and provide detailed context and screenshots of the error so we can best assist you! In the meantime, you can deactivate your Loot Box

For additional questions, or to get started with Boost, contact your Merchant Success Manager at Loop or reach out to support@loopreturns.com.