OVERVIEW

The Deposco integration allows merchants to automatically create RMAs in Deposco when a return is created in Loop. This is a two-way integration that is owned and maintained by Deposco.

The Loop Returns socket enables merchants to pull returns into Deposco so that stock can be received against them. Deposco leverages the Loop Returns API for the integration. The Return Merchandise Authorization interface in Deposco pulls Shopify RMAs from Loop Returns on a scheduled basis. There are no criteria for this interface. 

Here is the mapping of the base fields that are pulled from Loop Returns to create a Customer Return in Deposco:

Follow the written instructions below or view this instructional video to learn how to set up the Deposco-Loop integration.

1. In the Loop admin, go to Returns management > Tools & integrations > Developer tools to create a Loop API key.

2. Under API keys, click Generate API key.

   

3. Under Scopes, select Return. Give the API key a descriptive name, then click Generate.

   

1. Open Deposco and navigate to Integration > Integrations from the application menu.

2. To add Loop as an integration, click New, then select the Loop Returns tile on the New Integration screen.

   

3. In the Configure New Loop Returns Integration window, fill in the following information:

   • Name: Enter an easily recognizable name for the integration.

   • Company: Select the company associated with the integration from the dropdown.

   • Facility: Select the facility or fulfillment center associated with the integration if applicable.

   • Trading Partner: Select the trading partner associated with the integration if applicable.

   • Related Integration: Select the associated Shopify instance.

   • Description: Enter any additional notes on the integration.

   • API Key: Enter the API key created in Loop in the previous section.

     

4. Click Apply.

5. Optional: Turn on RMAs from Shopify and set the pull from Shopify on a specific cadence.

Are there any additional fees associated with integrating Loop and Deposco? Deposco adds an incremental charge for sockets that are added to new customers' order forms or can be added incrementally without a new sales cycle if needed. This charge covers the development and maintenance of the integration.

For any questions regarding setup or troubleshooting, please contact your Deposco representative.