Shopify prefixes and tags

Loop applies a variety of prefixes and tags to orders within Shopify. Below is an overview of what those look like. 

EXC - exchange order prefix that is added to every exchange order created in Shopify, customized through Loop Admin > Returns management > Policy Settings.

Gift Card - Applied to original orders that received a Store Credit Gift Card return outcome.

Refund - Applied to original orders that received a Refund return outcome.

LE:Exchange - Applied to original orders that received an Exchange return outcome.

refund_fee:XXXX - Fees by product type, allows shipping fees to vary by product type.

Exchange order: Exchange orders are tagged with the original order number.

Note: the exchange order tag is the only tag that can be customized. A custom exchange tag can be set on the backend, please reach out to your Onboarding Specialist or support@loopreturns.com to make this customization.