Bleckmann is a UK 3PL & Warehouse Management System (WMS) platform that merchants use to manage their warehouse operations.

Loop’s has 2 distinct integrations with Bleckmann that do not need to be used together.

1. Return Processing integration: this 2-way integration allows merchants to:

   1. Automatically create an RMA in Bleckmann WMS when a return is submitted in Loop.

   2. Automatically process, flag, or close the return in Loop when the item is processed in Bleckmann WMS.

   3. Pull in item grading and disposition data from Bleckmann into Loop.

2. Label integration: this integration allows merchants to generate labels from Bleckmann for Loop return shipments

These integrations are built and maintained by Synks. If you need assistance with setup or troubleshooting, please reach out to support@loopreturns.com

Once connected, Loop will begin creating returns in Bleckmann any time a return is submitted in Loop by a customer. When the return is updated in Bleckmann, that return will either process, flag, or close in Loop automatically.

Note: Returns canceled in Bleckmann must manually be processed or canceled in Loop

To set up this integration, you will need API keys from both Loop & Bleckmann, and then input them in the Synks portal to connect. To get access to the Synks portal, please reach out to your Merchant Success Manager, Onboarding Specialist, or support@loopreturns.com 

1. Reach out to your Bleckmann representative for the following information. You’ll need to copy & paste this information in a later step:

   1. API Key - Used to establish connection to the Bleckmann Warehousing API.

   2. Profile - A profile name that is used to filter the Bleckmann orders/returns to the right account.

2. In the Loop Admin, navigate to Returns management > Tools & integrations > Developer tools.

3. Under API keys, click Generate API key

4. Select the scopes for: Return & Developer Tools and name the API key “Bleckmann warehouse integration,” This name is for your own internal labeling convenience. Click Generate to create a Loop API key.

   Note: you’ll need to copy & paste this API key in the next step

5. In the Synks portal that you received a link for from your Loop representative, navigate to the Onboard tab and paste the copied API keys & Bleckmann Profile name into the respective fields. 

6. Press the Submit button, and that’s it!

Important: Each product SKU must be unique in Bleckmann. To avoid issues, product SKUs should match across Loop, Bleckmann, and Shopify.

Once connected, Loop will call for a label request from Bleckmann any time a return is submitted in Loop by a customer. This allows merchants to use Bleckmann as an external connector into Loop for shipping labels.

Note: If a carrier supports QR codes via Bleckmann, Loop will request for one and it will be provided with the label

To set up this integration, you will need API keys from both Loop & Bleckmann, and then input them in the Synks portal to connect. To get access to the Synks portal, please reach out to your Merchant Success Manager, Onboarding Specialist, or support@loopreturns.com 

1. Reach out to your Bleckmann representative for the following information. You’ll need to copy & paste this information in a later step:

   1. API Key - Used to establish connection to the Bleckmann OM6 API.

   2. Customer ID - A customer ID that is used to fetch the right information from your Bleckmann OM6 account.

2. In the Loop Admin, navigate to Returns management > Tools & integrations > Developer tools.

3. Under API keys, click Generate API key

4. Select the scopes listed below and name the API key “Bleckmann label integration,” This name is for your own internal labeling convenience. Click Generate to create a Loop API key. Note: you’ll need to copy & paste this API key in the next step

   1. Labels (read)

   2. Labels (write)

   3. Label Generation Requests (read)

   4. Label Generation Requests (write)

   5. Return

   6. Destinations (read)

   7. Developer Tools

5. In the Synks portal that you received a link for from your Loop representative, navigate to the Onboard tab and paste the copied API keys & Bleckmann Customer IDinto the respective fields.

6. Press the Submit button.

7. Once connected, you will need to add Bleckmann as the label provider on the respective return policies you want Bleckmann to create labels for in Loop:

   1. Navigate to Returns management > Policy settings > Return policies.

   2. Create a new return policy or edit an existing one.

   3. Ensure that Generate labels is toggled on.

   4. Under Label provider, select External connector.

How long do these integrations take to set up? This should take only 2-5 minutes to set up. However, you may want to test the label integration with Bleckmann before connecting them to a live return policy.
Do I need a developer to complete set up? No, this can be done by any user with Loop Admin.
Who manages this integration? This integration was built by Synks. You can direct any feedback or support requests directly to the Loop team at support@loopreturns.com.
Is there an additional cost to use this integration? No, any merchant with access to integrations in Loop can use the Bleckmann integration at no additional cost.

Please contact support@loopreturns.com for any additional questions on this integration.