OVERVIEW

The Retail Score (tRS) simplifies ERP reporting for apparel retailers with a powerful, managed integration platform that seamlessly connects data from ERP, forecasts, returns management, general ledger, and budgets. It enables highly efficient reporting and automates report generation, giving users direct access to create, save, and reuse reports without IT dependency. With a single source of truth, teams across finance, e-commerce, merchandising, and operations can quickly generate insights, make informed decisions, and maximize ROI—all with seamless, automated, and accessible reporting.

This is a one-way integration where TRS pulls in data from Loop and integrates it with your ERP.

The Retail Score owns and maintains this integration. For setup and troubleshooting assistance, please reach out to support@theretailscore.com.

Integrating Loop Returns with The Retail Score (tRS) solves several key challenges for apparel merchants by improving return visibility, inventory forecasting, and financial accuracy.

1. Accurate Inventory Forecasting: Loop Returns processes returns instantly, crediting customers before the product is physically received. Without proper integration, this creates blind spots in inventory levels. With tRS integration, merchants get real-time visibility into pending returns, ensuring replenishment decisions account for products in transit back to the warehouse.

2. Better Demand Planning: By combining Loop’s return data with ERP sales and stock levels, tRS enables merchants to forecast demand more accurately by factoring in return rates and trends by product, size, and season. This prevents over-ordering or stockouts caused by misjudging true sell-through rates.

3. Improved Financial Reporting Returns: Impact revenue recognition and profitability. tRS reconciles return data from Loop with ERP financials, ensuring revenue, refunds, and chargebacks are properly accounted for. Merchants can analyze return rates by reason code to identify issues like product defects, fit problems, or customer behavior trends.

4. Optimized Discounting & Open-to-Sell Strategies Understanding: Return trends allows merchants to fine-tune markdown strategies and improve pricing decisions. With tRS tracking how returns affect available inventory, merchants can adjust Open-to-Sell calculations dynamically, reducing excess stock and lost revenue.

5. Cross-Departmental Visibility Returns: Impact multiple teams (finance, merchandising, operations). The integration ensures that everyone works from the same data, reducing errors and improving collaboration.

How long does it take to set this integration up? One week after the implementation of TRS.

Does a merchant need a developer to set up this integration? No! The TRS team handles configuration.