2023 Release Notes

Shop Later Shop Later is Loop’s latest feature to help merchants retain more revenue and minimize dollars lost to refunds. With Shop Later, merchants ...

Shipping & Logistics data dashboard We’ve added a new Shipping & Logistics dashboard to Loop Analytics! In this new dashboard, you can view and access...

Reports There has been an update within Loop Reports which has improved the overall reports experience by making it easier to export the information t...

Warranties (Beta) This new feature allows merchants to create unique return policies specifically for warranties—or product quality guarantees—and all...

Ship by Loop Ship by Loop is a new shipping service that allows merchants to seamlessly connect a shipping integration without having to create an acc...

Workflows: Partial return credit Merchants can now give shoppers the option to skip returning an item in exchange for partial credit back for the item...

Loop Returns Tracking Loop Returns Tracking allows merchants to provide relevant updates on the Return Status Page, helping develop trust with transpa...

Reporting improvements We’ve added some new reports and added fields to existing reports to make the reporting function in Loop more valuable. To lear...

Exchange tracking Track by Loop now allows merchants to automate timely and relevant updates on shipping status and delivery of exchanges as well as r...

Discount Distribution Settings Earlier this month, we introduced new settings that enable you to configure your ideal discount distribution behaviors ...