Passport Integration

OVERVIEW

The Passport integration handles carrier negotiations, customs, duties, and taxes to support easy cross-border shipping.

• How it works
• Setup 
• Plan Information
• Billing

How it works

Passport offers brands a streamlined solution for their cross-border shipping on both outbound shipments as well as returns. Passport automatically determines which carrier is best suited for a specific country based on the brand’s needs, and helps merchants with requirements they must adhere to such as customs, taxes, duties, and paperwork. By using Passport, merchants don’t need to negotiate with individual carriers directly at any point, which reduces the effort involved in expanding internationally and supporting a faster time-to-market for brands looking to expand or optimize their international footprint.

If you don't have a Passport account yet, get started here.

Setup

To set up the Passport integration, follow these steps:

1. In EasyPost, add Passport as a carrier.
   1. To learn more about how to add a carrier, please visit the EasyPost Shipping Labels article.

2. In your Shipping settings in Loop Admin, make sure EasyPost is set up as a shipping service and that you see Passport Global as an available carrier.

   

   
   
3. Navigate to your Return Policy settings and click Edit on the return policy you want to use Passport for OR create a new policy if needed.
4. Turn on the Generate labels toggle and select EasyPost under Shipping Services. Below EasyPost you should see all of your available carrier accounts including Passport.
5. Click Manage Carrier Account and select Passport Global, along with any other carriers you want to use for this return policy. Leave all other carrier accounts unchecked.
6. Be sure to select Save after making any changes.

Plan Information 

The Passport integration is included in all usage-based plans. Head to our Pricing & Packaging page to learn more about what's available in each plan.

Billing

Currently Passport is supported only via EasyPost and merchants will get billed by EasyPost for all labels.

If you have any questions please reach out to support@loopreturns.com