Deposco Integration

OVERVIEW

This a one-way integration that creates RMAs in Deposco when a return is created in Loop. This integration is owned and maintained by Deposco. If you have any questions about setup or troubleshooting, please contact socket-support@deposco.com.

In this article—

• How it works
• Setup
• Mapping

How it works

The Loop Returns socket enables you to pull the returns into Deposco so that stock can be received against them. Deposco leverages the Loop Returns API for the integration. The Return Merchandise Authorization interface in Deposco pulls Shopify RMAs from Loop Returns on a scheduled basis. There are no criteria for this interface. 

Here is the mapping of the base fields that are pulled from Loop Returns to create a Customer Return in Deposco:

Setup

1. First, a Loop API key will need to be created
2. In Loop, go to Settings > Developer tools

3. Click Generate API Key

   

4. When creating the API key, check off returns for the scope:

   

5. In Deposco, head to the Integrations tab
6. To add Loop as an integration, click New
7. Then search for the Loop integration
8. Enter in the Loop API key copied from Loop
9. Select Company and Facility (fulfillment center)
10. Select a Trading Partner if restricted to a specific vendor
11. Under Related Integration, connect the relevant Shopify instance
12. Then Apply
13. Optional: turn on RMAs from Shopify
    1. Set pull from Shopify on a specific cadence if desired

For any questions regarding setup, troubleshooting, or anything else, please contact socket-support@deposco.com.