Eliminate trial & error when building and optimizing your return policy by viewing benchmarks and trends across 5,000+ Shopify brands. Insights are now available in your Loop Admin for the following settings:

• Return outcomes

• Return windows

• Handling fees

• Bonus Credit

You can now conditionally bypass final sale restrictions to allow returns. This will let final sale items be return eligible following your standard return policy. Check out the Workflows help center article for details.

Ship by Loop now allows access to connect your own accounts & rates for 43 new carriers and services, including GLS, Amazon Shipping Deutsche Post UK, ParcelForce, and more.

This update also includes a new view to see all available carriers for Ship by Loop, so that you can connect more easily and start shipping in seconds.

Loop now supports QR codes for printerless returns with EVRi via Ship by Loop and our EasyPost integration. Please reach out to your MSM or support@loopreturns.com to enable this setting for your customers.

We’ve expanded Order Tracking’s carrier coverage from 150 carriers to over 1200 carriers worldwide, making it one of the most comprehensible ecommerce tracking platforms. View the full list here.

We’ve updated our Stripe API integration to unlock the following for all merchants:

• Support for Link payments

• 3D Secure authentication on all transactions

• Remove $1 card verification for Instant Exchanges

Google Pay & Apple Pay will also be supported soon. See the Loop + Stripe article for details.

Merchants using Checkout+ bundled with Package Protection by Seel can now customize the text shown at cart and/or checkout. This includes both the main product title as well as the ‘Learn more’ modal. Tailor messaging to your brand’s unique voice and take more control of the Offset experience.

To customize Checkout+ text, simply navigate to Returns Management > Policy Settings > General. Then under Offset, click on Text customizations.

Checkout+ is now available for brands with headless Shopify storefronts. With a headless setup, merchants gain complete control over their storefront experience, including the text shown with Checkout+ and testing methods