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Loop Features

Workflows

Photo Upload
This article explains how to require customers to upload photos of products before submitting returns using Workflows. It covers two primary use cases...
Workflows: Common Workflow Templates
Merchants use Loop's Workflows feature to build rules on top of their general return policies. Workflows is a highly flexible tool, but it can be toug...
Warranties
This article explains how to create and manage automated warranty policies for product quality guarantees that customers can self-serve through the Lo...
Workflows: Use Cases and Limitations
This article covers the various use cases that can occur when merchants use Loop's Workflows feature , as well as some feature limitations to keep in...
Keep Item
This article explains Keep Item functionality, which allows customers to keep low-value or damaged items instead of shipping them back to save on retu...
Workflows: Tiers and Functionality
This article outlines the tiered availability of Workflows conditions and actions across Basic, Intermediate, and Advanced plans. Use the menu on the ...
Workflows
This article explains how to use Workflows to create and manage return rules for scenarios outside typical return policies. It covers creating workflo...
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