Workflows
Workflows
OVERVIEW Workflows is a Loop feature merchants can use to create and manage return rules. The various workflows merchants can create are intended to a...
Returnly Workflow Templates
OVERVIEW Merchants who have migrated to Loop from Returnly can use Loop's workflow templates to replicate the functionality of Returnly's tag-based lo...
Warranties
OVERVIEW Warranties allows merchants to create unique, automated return policies specifically for warranties (or product quality guarantees) and al...
Photo Upload
OVERVIEW Photo Upload requires a customer to upload a photo of their product based on their return reason before being able to submit it for the retur...
Workflows: Use Cases and Limitations
OVERVIEW This article covers the various use cases that can occur when merchants use Loop's Workflows feature , as well as some feature limitations t...
Workflows: Common Workflow Templates
OVERVIEW Merchants use Loop's Workflows feature to build rules on top of their general return policies. Workflows is a highly flexible tool, but it ca...
Workflows: Tiers and Functionality
Workflows are available on a tiered system (basic, intermediate, and advanced), some conditions and actions can be configured with all plans, but some...
Keep Item
OVERVIEW Keep Item is a feature that allows customers to keep an item rather than sending it back to help save on return shipping costs. Keep Item can...