This article outlines the Loop-specific negotiated rates available to merchants through Ship by Loop, covering both domestic and international carriers. It breaks down the options for US and International coverage, including guidance on how to determine the best rate type for each carrier and the steps required to enroll.

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Loop is excited to offer Loop-specific negotiated rates with selected carriers through Ship by Loop, and Ship by Loop Worldwide. Merchants can use these rates to reduce the cost of returns, allowing them to save additional money while offering a seamless customer experience with automatically generated return shipping labels.

Please note that merchants cannot bring their own account AND use these negotiated rates in tandem; it’s one or the other.

Note: These rates apply to Priority Mail and Ground Advantage service types only.

If you are interested in taking advantage of the Loop-specific negotiated rates with USPS, simply create a Ship by Loop account or a Ship by Loop Worldwide account to access the discounted rates. Please review the appropriate article below for setup steps for the shipping service you would like to access these rates through:

• Ship by Loop

• Ship by Loop Worldwide

• EasyPost

Once you've created an account, no additional action is needed on your behalf. Ship by Loop and Ship By Loop Worldwide will automatically apply Loop's discounted rates to the provided USPS account for immediate use.

Important: Ship By Loop & EasyPost shipping services require billing to be set up for the USPS labels to be billed directly out of.

If you are interested in taking advantage of the Loop-specific negotiated rates with FedEx Platform, simply create a Ship by Loop account or an EasyPost account to access the discounted rates.

Please review the appropriate article below for setup steps for the shipping service you would like to access these rates through:

• Ship by Loop

• Ship by Loop Worldwide

• EasyPost

Once you've created a shipping provider account, add the FedEx carrier. This will be listed as "FedEx US" in Ship by Loop Worldwide, "FedEx" in Ship by Loop and "FedEx Wallet Account" in EasyPost.

For Ship by Loop Worldwide, you will then need to select FedEx as a carrier within your US return policy. In the Generate Labels section of the policy under Carrier Accounts, select Manage Carrier Accounts and make sure FedEx is selected. For Ship by Loop and EasyPost, Loop's discounted rates will be automatically applied to the provided FedEx account for immediate use, no additional setup is needed.

• This carrier is available to select with Ship By Loop and EasyPost.

  • Ship by Loop

  • EasyPost

• Merchants who do NOT already have a DHL Express account can add DHL Express by Default account to their child users in the Ship By Loop, Carrier Management the same way they add other carriers and Loop’s discounts will automatically be applied.

• Merchants who do have a DHL Express account and do not want to use Loop’s rates do not need to do anything.

• Merchants who do have a DHL Express account and DO want to use Loop’s rates instead will need to delete their personal account before they will see the option to enroll in the EasyPost DHL Express account.

  • Important: If you do decide to transition, please execute the account deletion and sign-up process quickly so that there is no disruption in label creation.

Loop offers negotiated rates for many worldwide carriers through Ship by Loop, Ship by Loop Worldwide, and other shipping services. This allows merchants to support international returns both domestically in non-US countries and cross-border. Check out the full coverage on the Ship by Loop page or in this google sheet of full coverage.

Does FedEx QR code functionality work with these rates?Yes!

Do I need a certain shipping volume to take advantage of these rates? No.

I have a large volume of returns--at what volume would I get better rates from FedEx directly compared to using the Loop-specific negotiated rates? FedEx determines rates based on volume, weight, zones, and service types. There is no one specific number where volume alone would determine if you will get better rates directly through FedEx vs using Loop's rates, but please note that if you have higher volume, you may be eligible for individual rates from FedEx.

How does EasyPost's rate shopping work if I use these negotiated rates? If you are using FedEx along with other carriers in EasyPost, EasyPost will still rate shop for your across all of your enabled carriers. Please note that if you have pre-negotiated rates with FedEx, rate shopping may not be available depending on how it is set up and which service types are selected.

Do these rates include surcharges for fuel, residential charges, etc.? FedEx Platform does include discounts on surcharges, but all other rates exclude surcharges.

When do I get charged for labels? USPS labels are bill on generation; FedEx labels are bill-on-scan.

Do dimensions impact these rates? If the dimensional weight exceeds the actual weight, charges may be assessed based on the dimensional weight.

Please reach out to support@loopreturns.com with any additional questions.