OVERVIEW

If you’re integrating Loop with your WMS/3PL/Label Service/etc, you’ll first need to ensure the two systems are connected. Most of these integrations have a separate help doc specific to their enablement. If not, you can always get more guidance from your Onboarding specialist.

One key thing to callout though would be to check first to see if the partner has any requirements or recommendations when it comes to testing in sandbox vs production

1. Create a test order in Shopify

2. Mark as fulfilled in the third-party platform

3. Create a return in Loop

   1. Confirm that an RMA was created in your third-party's platform

4. Make sure a label is generated by the label provider

5. Process return in the third party system

6. Shopify processes return outcome (ie. issues refund)

7. Return is closed out in Loop