Customer Support

OVERVIEW Connect Loop to your Attentive account and engage high-value customers throughout the returns experience with relevant and timely SMS message...

OVERVIEW With the Gorgias two-way integration, merchants can create a seamless support experience by placing all returns data right inside your Gorgia...

OVERVIEW Using the new Gorgias self-service feature, customers can now initiate a Loop return from the chat widget or Help Center and automatically be...

OVERVIEW  Notifications sent during the return process aim to keep merchants' customers informed and convey essential details. These notifications are...

OVERVIEW The  Loop Returns  integration with Gladly allows Agents to quickly view and resolve common Customer return requests. Right in Gladly, Agents...

OVERVIEW Loop's Zendesk Help Desk integration will enable any merchant who leverages Zendesk as a CX tool to more easily view returns information with...

OVERVIEW Returning a product can be a sensitive stage in the customer journey. Merchants using both Loop and Gorgias can now add a Gorgias chat widget...