Return Policy

This article explains Advanced Return Window Settings, which allow merchants to base return windows on either fulfillment date or delivery date. It co...

This article explains Instant Returns, which allows customers to receive immediate processing of refunds, exchanges, and store credit by providing cre...

This article explains how to set up and customize handling fees to recover shipping costs and incentivize preferred return outcomes. It covers four fe...

This article explains Shop Later, which allows customers to convert their refund requests into exchanges or store credit after submission. It covers h...

This article explains how to automate reimbursements for duties and shipping charges directly within Loop. It covers configuring reimbursement setting...

This article explains how to configure bonus credit incentives for Shop Now exchanges and store credit to improve revenue retention and decrease refun...

This guide explains Loop's return policy settings, which can be found under Returns management > Policy settings > Return policies in the Loop admin...