Return Policy

OVERVIEW This guide explains Loop's return policy settings, which can be found under Returns management > Policy settings > Return policies in the L...

OVERVIEW In this article, you will learn about the Advanced Return Window Settings and how to customize these settings. Merchants have more flexibili...

OVERVIEW The Reimbursements feature allows you to save time by automating reimbursements for duties and shipping directly within Loop and deliver a mo...

This article reviews setting up and customizing handling fees in the Loop admin. Handling fees will primarily be assessed by the Return Policy setting...

Loop offers bonus credit for exchange and store credit to improve revenue retention. In giving customers an incentive to choose another item, it helps...

OVERVIEW   Shop Later gives customers the ability to change their mind on a return after they have initially requested a refund. This provides merchan...

Instant Returns allows merchants to offer customers the option for immediate processing of refunds, exchanges, and store credit. Using the same approa...