Exchanges

Variant Exchange
This article explains Loop's Variant Exchange eligibility criteria, which ensures customers can only exchange for variants matching specific price val...
Shopify Native Exchanges FAQ
This article answers commonly asked questions regarding Shopify Native Exchanges. Use the menu on the left to quickly navigate this article. Does Loo...
Exchange Creation Options
This article explains Loop's two methods for creating exchange orders in Shopify—Native Exchanges, which add exchange items to the original order usin...
Instant Exchanges
This article explains Instant Exchanges, which eliminate delays by allowing customers to receive their exchange items immediately by providing credit ...
Shopify Native Exchanges
This article explains Loop's support for Shopify's native exchange infrastructure, which connects exchanges to the original order instead of creating ...
Pre-Discount Credit
This article provides an overview of Pre-Discount Credit in Loop. It explains how the feature works, when it applies during the Shop Now return flow, ...
Advanced Exchanges
This article explains Advanced Exchanges, which allows customers to exchange returned items for completely different products beyond standard variant ...
Product Recommendations in the Return Portal
This article explains Product Recommendations, which adds personalized product suggestions to the return portal powered by Loop's recommendation engin...