Exchanges

Stripe powers Loop’s Shop Now: In App + On-Store and Instant Exchange experiences. This allows Loop to preserve a request for an exchange without cre...

OVERVIEW Loop refers to a variant-for-variant exchange (for example, exchanging a shirt in size Medium for a size Large) as an "variant exchange". Loo...

Does Loop’s upsell capture functionality change with native exchanges? No, Loop will follow the same upsell capture workflow as before, with Upsell tr...

OVERVIEW Loop can create exchange orders in Shopify in two ways, each with its own benefits and limitations. The best option depends on merchant prefe...

OVERVIEW Instant Exchanges eliminate delays between return approval and receiving a new item. Instead of waiting for a merchant to process their retur...

OVERVIEW Loop now supports exchanges via Shopify’s native exchange infrastructure. Moving to native exchanges within Shopify means creating exchanges ...

OVERVIEW When a customer originally shopped with a discount and then chooses to request a return for that item, this feature allows them to keep the s...

OVERVIEW Advanced Exchanges is a feature that allows a customer to exchange for a completely different product as if they were just requesting a varia...