Customer Support

Connect Loop to your Attentive account and engage high-value customers throughout the returns experience with relevant and timely SMS messages. Build ...

Notifications sent during the return process aim to keep merchants' customers informed and convey essential details. These notifications are automated...

With the Gorgias two-way integration, merchants can create a seamless support experience by placing all returns data right inside your Gorgias admin. ...

Using the new Gorgias self-service feature, customers can now initiate a Loop return from the chat widget or Help Center and automatically be deep-lin...

Returning a product can be a sensitive stage in the customer journey. Merchants using both Loop and Gorgias can now add a Gorgias chat widget to their...

Loop's Zendesk integration enables any merchant who leverages Zendesk as a CX tool to more easily view returns information within their workflow and a...

The Zowie / Loop integration allows Zowie agents to manage Loop returns and access Loop features from within the Zowie Inbox. Use the menu on the left...

The  Loop Returns  integration with Gladly allows Agents to quickly view and resolve common Customer return requests. Right in Gladly, Agents can view...

Overview Loop has partnered with TikTok Shop and Silk Commerce to create a seamless, in-app returns experience for TikTok Shop orders. The Loop app...