Offset Flex: Checkout
These articles are only for Shopify Plus merchants who have access to checkout.
Offset Flex: Checkout Setup
Important: This article is for Shopify Plus merchants only. Offset is a consumer-paid returns model that allows you to combat rising return costs. By...
Offset Flex: Checkout Setup (Continued)
OVERVIEW This article reviews optional setup steps for your Offset experience. Further reading: Offset Flex: Checkout Setup Offset Flex: Checkout Tro...
Offset Flex: Checkout FAQ
What Loop plan is Offset Flex available on? Offset Flex can be added on to any standard Loop pricing plan. What happens if a customer doesn’t purchas...
Offset Flex: Checkout Troubleshooting
OVERVIEW This article is meant to help merchants identify and resolve common issues that may emerge in the Offset Checkout configuration process. Pro...
Offset Testing
After the Offset product has been added, we recommend conducting a few tests to make sure everything is functioning as expected. Steps for testing: In...