Shopper Return Portal

Return Reasons
This article explains how to set up and manage Return Reasons to capture valuable customer feedback during the returns process. It covers organizing r...
Portal Customizations
This article explains how to customize the shopper return portal's theme and content to match a merchant's brand. It covers theme style adjustments in...
Language Translation Support
This article explains how to set up language translations for customer-facing sections of Loop, including the shopper return portal, return reasons, r...
Email Notifications
This article explains how to manage and customize email notifications sent to shoppers during the returns process. It covers configuring email setting...
Embedded Shopper Return Portal
This article explains how to embed the Loop shopper return portal directly onto a Shopify store using Shopify App Proxies, allowing customers to compl...
Deep Link API
This article explains how the Deep Link API allows merchants to link shoppers directly to their returns without requiring order searches in the portal...
Viewing the Shopper Return Portal
This article covers two methods for accessing the shopper return portal: through the Loop admin by clicking "Returns Portal" in the bottom left corner...