General Settings

OVERVIEW This guide will give you an understanding of general return policy settings, which are applied to all returns and can be found under Setting...

OVERVIEW Loop applies final sale and exchange only return rules on the line item through two means: Product tags Line item properties Note : You can a...

OVERVIEW Different Priced Exchanges is a setting that controls how different priced items are handled in Variant Exchanges and Advanced Exchanges. The...

OVERVIEW Loop offers store credit as a way for our merchants to retain revenue while providing customers with optionality. Loop offers two ways to iss...

OVERVIEW Loop has functionality that allows merchants to mark products as returned and restock them into Shopify directly from the Loop admin . A hig...

OVERVIEW Automated Out-of-Stock Exchanges is an automation setting that allows you to improve your customer experience and save time for your support ...

OVERVIEW This article will cover information on Loop's Gift Returns flows and Loop's Gift Receipts flow: The Gift Returns feature refers to how Loop...

OVERVIEW This feature supports the ability for in-store purchases to be returned online via your Loop returns portal. In order for this feature to wo...

Overview Shopify Discounts are a great marketing tool in e-commerce, and are easy to implement in Shopify. We strive to make them easy to use in Loop...

OVERVIEW Loop offers the ability to make changes to returns that have already been submitted by customers. Edit actions can be taken on returns that a...

Loop has historically had two methods for issuing store credit to customers: Gift Card Orders: Creating a new order with a gift card in the requested...