General Settings

This guide will give you an understanding of general return policy settings, which are applied to all returns and can be found under Settings General...

OVERVIEW This article explains how Loop applies final sale and exchange-only return rules through product tags and line item properties. It covers set...

This article explains the Different Priced Exchanges setting, which controls how Variant Exchanges and Advanced Exchanges handle price differences bet...

This article explains how Loop uses Shopify's Gift Card API to automatically issue store credit to customers for returns. It covers setup instructions...

This article explains Loop's restock functionality, which allows merchants to mark products as returned and restock them directly into Shopify from th...

This article explains the Automated Out-of-Stock Exchanges feature, which allows merchants to automatically convert out-of-stock exchange requests int...

This article covers Loop's Gift Returns and Gift Receipts features, which allow gift recipients to submit returns without original order information. ...

This article explains how to enable in-store purchases to be returned online through the shopper return portal. It covers the setup process requiring ...

This article explains how Loop handles Shopify discounts and how to configure discount distribution settings. It covers three main discount types, thr...

OVERVIEW This article explains how merchants can modify returns that customers have already submitted while they remain in an open, unprocessed state....